How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
How do I Sign up?
How do I Login?
How can I generate a new Token?
Navigating the home screen
Do I need a new token every time I visit my doctor?
Why can't I find my doctor?
How do I bookmark a doctor?
Why can't I find my locality?
How do I book an appointment?
Can I book more than 1 token at a time?
Can I book a token for someone else?
Why am I unable to click on a Date or Time Slot?
Why are some dates missing?
See all 8 articles
What is a Live Token?
Why was my Token cancelled?
I can't see my Token
If I reach late, what will happen to my Token?
How do I use the Token number?
See all 9 articles
What is the difference between an Advance and a Live Token?
Where can I find my Token?
Can I make a payment for a past appointment?
How do I make changes to my profile?
How can I add a family member?
How can I set or change my PIN?
How do I make payment to the doctor?
How do I get a refund for a payment?
How do I view the payment invoice and transaction details?
What is Sminq PLUS?
How do I get a Sminq PLUS membership?
What are the different types of membership?
Sminq Plus Membership Refund
How do I get in touch with Sminq if I have a business query?
Help Desk Software