Sminq

Getting Started 5

• How do I Sign up?
• How do I Login?
• How can I generate a new Token?
• Navigating the home screen
• Do I need a new token every time I visit my doctor?

Search Listings 3

• Why can't I find my doctor?
• How do I bookmark a doctor?
• Why can't I find my locality?

Doctor profile 8

• How do I book an appointment?
• Can I book more than 1 token at a time?
• Can I book a token for someone else?
• Why am I unable to click on a Date or Time Slot?
• Why are some dates missing?

View all 8

Live Token 9

• What is a Live Token?
• Why was my Token cancelled?
• I can't see my Token
• If I reach late, what will happen to my Token?
• How do I use the Token number?

View all 9

My Tokens 3

• What is the difference between an Advance and a Live Token?
• Where can I find my Token?
• Can I make a payment for a past appointment?

My Account 3

• How do I make changes to my profile?
• How can I add a family member?
• How can I set or change my PIN?

Payments 3

• How do I make payment to the doctor?
• How do I get a refund for a payment?
• How do I view the payment invoice and transaction details?

Sminq PLUS 4

• What is Sminq PLUS?
• How do I get a Sminq PLUS membership?
• What are the different types of membership?
• Sminq Plus Membership Refund

For Businesses 1

• How do I get in touch with Sminq if I have a business query?